Testimonials Archive - Hutzel: Licensed Union Plumbers and HVAC Services

I just hired Hutzel to install central A/C for summer, and a furnace-attached humidifier for winter. The installers arrived exactly when they said they would, were very clean, friendly and professional, and did a fantastic job. They charged me exactly what I was quoted before the job, even though they had to call in an electrician and do a few other things that hadn’t been expected by the estimator. In fact, when I asked if they could also do an extra job while they were there (hooking up a gas dryer vent) they didn’t even charge me for the extra materials or labor!

This is my second positive experience with Hutzel, who did some major plumbing work for me a couple years ago. They were great then, and I have definitely recommended them to friends who have said they were very happy with them too.

Our Air Conditioner quit working so we called Hutzel. The service man not only had our AC running like it should, he also took the time to do maintenance on our furnace. What really impressed us was that he worked quickly and he had all the parts with him to complete the excellent service.

Dealing with multiple (unexpected) renovations for almost a full year, we’ve worked with many different people; some great and some not so great, and we’ve learned how to tell the difference.
Hutzel is great. We hired them in the beginning of our renovation; other people who have worked on our home have commented on how good the plumbing is. We hired them again to finish the job.
They were prompt, professional, friendly, and respectful of our home. The professional who worked on finishing up the renovation with our sink/disposal/dishwasher answered my many questions and explained things to me that will be useful if I need to do some simple fixes myself. It is a rare and precious thing to find a company that cares more about its clients than profits. Good plumbing is an investment for the future. Our huge, unexpected renovation was the result of a past owner going with the least expensive offer. Hutzel was not the cheapest offer we got, but they are worth far more than they charge.

My parents, who live in Ann Arbor, have been customers of Hutzels for as long as I’ve been on this earth. In addition to all the work they’ve done for my parents – replaced the water heater and garbage disposals, repaired tub and showers- they recently added a ductless air conditioning unit to my grandparents house in Dexter. What’s cool about the most recent project is how nice they were to my grandma. They came on time, they cleaned up, and they took the time to explain to her everything they did and how to work the AC. Hutzel is top notch.

We’d just bought a house in Ann Arbor and it had super loud sump pump. We asked a friend who their plumber was and they said Hutzel. We called and someone came out and they explained everything about sump pumps to us. They worked on the sump pump and it was so much quieter. They also told us about a back up system. We had them come back to install a back up and it has saved our basement from flooding twice in four years! They are professional, friendly and affordable. Highly recommend.

I got a new water heater from Hutzel Plumbing and Heating. They were thorough and also let me know that they could service my furnace and air conditioner. I have had problems with other service providers and Hutzel is clearly a step above the other providers.

Courteous, swift, very competent and knowledgeable and explained the process very clearly.

It’s not going to be a good day when a long-awaited appliance installer says ‘I’m sorry, but you’re going to need a plumber…this gas line is so bent, it’s about to snap. Super dangerous. We can’t touch it.” I called Hutzel immediately, and within literally 15 minutes Chet pulled up in his truck, while Best Buy was still at the house. He fixed the line, rushed back to the shop for dryer tubing, installed the gas dryer, and even cleared a bathroom drain while he was here.

Hutzel did a great job with a complicated hot-water boiler replacement in our 100+ year old home. Barb came to the house multiple times to assess the situation and gave us a fair and competitive bid. John and Don did excellent work and were responsive to all of concerns and questions. In fact, everyone we dealt with at Hutzel went over and above to give the best possible service and end result.

We had another company come to our house for an estimate to do plumbing work in two bathrooms. The other company was going to charge over $1,000! I cancelled that company & I called Hutzel. Hutzel came out the next day and did all the work professionally for $400 less than the other company.